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Fitbit charge 5 shows full white screen and won't reset

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‎06-12-2022 02:43

‎06-12-2022 02:43

My fitbit display is a full white screen.

I've tried the reset with the cable (3 pushes), fitbit vibrates, seems to reset but returns to full white screen.

 

Any ideas please?

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‎06-12-2022 15:39

‎06-12-2022 15:39

Hello @CPT05 

I understand you’ve tried restarting yourCharge 5 and it didn’t resolve the screen issue. I’d try a couple more times. Sometimes it takes a few tries. If the problem continues I’d try changing the clock face though the Fitbit App. I’d change it to the original clock face or another click face made by Fitbit to see if that helps. 
Im hopefully the extra restart or clock change helps your screen issue. Please let me know if this provided you with an answer. Keep me posted 

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