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Fitbit counts to many Steps

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‎09-22-2023 02:38

‎09-22-2023 02:38

My Fitbit counts to many Steps..I work as a cleaning lady, so I move a lot with my arms, which means my Fitbit counts many more steps than I actually take. I set it to sit on my dominant wrist but this doesn't help. does anyone know what to do?

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‎09-22-2023 03:27

‎09-22-2023 03:27

Welcome to the Fitbit community, @Elke262!

Sad to hear that you're having an issue with your Charge 5.
To improve accuracy for step counting on your device, I'd suggest checking respectively setting your stride length. To see how to do that please have a closer look at 'Can I change my stride length in my Fitbit account?' following the link below:

How does my Fitbit device calculate my daily activity? 

I'll keep my fingers crossed.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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