Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit loosing it's charge in a few hours.

Replies are disabled for this topic. Start a new one or visit our Help Center.

My Charge 5 started to lose battery power very quickly following a full charge. I have followed the advice on various chats about this topic and even reset the device to factory settings.  The device is under warranty so wondering how I can return it and get a free replacement.

Best Answer
0 Votes
3 REPLIES 3

I have the same issue. Lost power over only one day after a full charge . Looking for advice 

Best Answer
0 Votes

Help loses power in 5 hours 

Best Answer
0 Votes

Did your issue start shortly after you installed the latest firmware update on your Charge 5? From my experience and posts on this forum, the latest update apparently bricked the Charge 5 for many of us. 

Contact Fitbit Support, preferably via chat. They may have you perform a few procedures to see if that will fix your device. If nothing works, then they should send you an offer to replace the device since it's still under warranty.

Rieko | N California USA MBG PE

Best Answer