Fitbits are not connected to the right person/phone

[Bifferpom]

2 charge 5s in the house, wife just got a new replacement and attempted to download and Bluetooth to her phone, somehow my details have gone onto her fitbit and I have her results on my older one! How can we rectify this?

[DramaQueenDiva]

Just to clarify, do each of you have your own Fitbit account?

[Bifferpom]

Thanks for the reply, yes we do, but I have now managed to get it straightened out as I uncoupled both fitbits from Bluetooth the 1 at a time in separate locations reconnected, now working a dream thanks, she is now on her 3rd Charge 5  in a few months as they keep malfunctioning but mine is a little bit older and wor

[DramaQueenDiva]

Glad you got it all sorted out, as that was the next step I was going to suggest!