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GOS Not tracking when phone is locked

‎04-07-2024 13:30

‎04-07-2024 13:30

My charge 5 will no longer track my workout that I start from phone is the phone screen is locked. My track looks like straight lines to each point a wake up my phone.  

Anyone else having this issue? 

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‎04-09-2024 04:46

‎04-09-2024 04:46

I am not sure if is an issue due to my phone screen being on lock whilst out walking but my Live Map tracking via the app is inaccurate and today when I tracked a 3 mile walk it stated 1.78 miles and the lines were straight and not tracked what I had walked. 
 Also the map vanished and the tracking page on the app froze and I could not scroll up or down. I had to shut the app down. 

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