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GPS keeps connecting even when I am not in exercise mode Charge 5

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May 14,2023

Since the latest update a few days ago my android phone keeps showing that the GPS is connected even though I am not in exercise mode. How do I resolve this? It is severely running the battery down on my phone.

I am going to restart my Fitbit Charge 5 to see if that takes care of the issue. I would rather not have to do a restart to factory settings. And yes, I have restarted my phone, turned the Bluetooth on and off, and changed the GPS settings on my Fitbit.

TIA

 

Moderator edit: clarified subject.

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@PattiKay -- Restarting your CH5 is the right next step. If that doesn't help, try removing it from the app, and then adding it back as a new device. Hope that helps. Let us know.

Scott | Baltimore MD

Charge 6; Inspire 3; Luxe; iPhone 13 Pro

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Restarting my charge 5 worked for me. In fact, my GPS seems to connect faster than before the update. All is well for now.

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