Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

GPS keeps dropping from Bluetooth on Pixel 5

Replies are disabled for this topic. Start a new one or visit our Help Center.

I have only had my Charge 5 for 2 days.  I have my GPS set to use my phone's GPS.  While hiking the last 2 days, the Bluetooth connection kept dropping.  Halfway through my hike today, the Bluetooth connection dropped and it won't reconnect.  My Charge 3 recently failed and Bluetooth was never an issue.  My other Bluetooth devices connect with no issue.  I have tried restarting my phone, turning Bluetooth on and off, as well as restarting my Charge 5, but no luck.

 

See screenshots.Screenshot_20220112-173417.pngScreenshot_20220112-173429.png

Best Answer
0 Votes
6 REPLIES 6

You will not be able to pair the tracker through this screen. The fitbit app is in control of this function

Best Answer
0 Votes

Regardless, my Charge 3 held on to the GPS connection with my Pixel 5.  

Best Answer
0 Votes

Your charge 5 only connects when needed, just like the other trackers

Best Answer
0 Votes

Again, I was hiking and using the GPS on my phone, hence it was needed. 

Best Answer
0 Votes

I went hiking today and here's a screenshot of the notification after losing the Bluetooth connection.  I'm going to give it a few days for this issue to be resolved or I'm sending the tracker back to Amazon.  It's frustrating!

 

Screenshot_20220113-130747_2.png

Best Answer
0 Votes

Was the fitbit app moved to the foreground @VeganDan I find the app has to be in the background when the screen, if the phone, goes dark.

For me a restart of the phone fixed this. 

Best Answer
0 Votes