Get support from Fitbit

[leslieds]

I don't go on Fitbit Forum that often can someone from Fitbit email me?

Moderator edit: Clarified Subject

[Odyssey13 · Accepted solution]

Hi @leslieds  unfortunately, it doesn't work that way - where you can ask to be emailed. These are the community forums and you'll need to contact customer support by going to this page - click to go there - and filling out the required fields. As you progress, you will go from page to page, adding any required information. Ultimately you will arrive at the place where you can decide to email them, receive or to make a call directly to support. It's the way you'll get things going.