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Google Messages are not coming through my Charge 5

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I updated to Google Messages and ever since, my texts do not come through on my Fitbit Charge 5. I've check both the watch and phone settings and checked for updates. Nothing has helped. My emails and calendar notifications still function. I prefer the Google Messages app, but may have to switch back to my Samsung Messages if this can't be resolved. I have an S23 phone. Has anyone resolved this?

Moderator Edit: Clarified subject

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Hi there, @TAGuit. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Charge 5 is still not receiving Google Messages. I understand your concern, I will do my best to help you with this!

Since you've switched from using Samsung to Google messages, may I know if you already change this in the device settings in the Fitbit app?

Tap your device icon in the upper left of the Fitbit app. Tap Sense. Tap "Notifications". Tap "Text Messages". Verify that you have the correct default messaging app set here: 

Screenshot_20240717_200218.jpg

Maria | Community Moderator, Fitbit


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Thanks! I finally found that setting from your instructions. I've made the
switch and hopefully it works. I'll know tomorrow when I get my first text
message. I appreciate your easy to follow reply!
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@TAGuit You're very welcome! I'm glad to hear that your could find the settings. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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