help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Google Wallet is not working on my Charge 5

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-02-2025 09:30 - last edited on ‎10-03-2025 04:39 by Fitbit Moderator

‎10-02-2025 09:30 - last edited on ‎10-03-2025 04:39 by Fitbit Moderator

When using contactless pay (Google Wallet on Charge 5) the screen is blanked and no payment is registered. It functioned well the first half year of 2025, but no longer.

PJ211

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎10-06-2025 13:10

‎10-06-2025 13:10

Are you in a country where Google Wallet is supported?

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
Best Answer
0 Votes

‎10-06-2025 16:41

In response to DramaQueenDiva

‎10-06-2025 16:41

Yes, I am in Denmark.

Best Answer
0 Votes