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Have not received my Charge 5 replacement

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‎08-27-2023 08:49 - last edited on ‎08-27-2023 10:37 by Fitbit Moderator

‎08-27-2023 08:49 - last edited on ‎08-27-2023 10:37 by Fitbit Moderator

Hello - Can someone at fitbit please get back to me regarding my charge 5 replacement? It has not arrived yet and its been 20 days. I have not heard back from anyone at fitbit support either after following up for a shipping update a few times. 

 

Moderator Edit: Clarified subject

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‎08-27-2023 13:22

‎08-27-2023 13:22

You will have to continue to work Support directly since this forum is basically used for user-to-user support 

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2

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Best Answer
1 REPLY 1

‎08-27-2023 13:22

‎08-27-2023 13:22

You will have to continue to work Support directly since this forum is basically used for user-to-user support 

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer