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Heart Rate errors

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My HR sensor hasn’t been working the last two days. I’ve only had it 1.5 months so it seems ridiculous it wouldn’t work already. It’ll say that my HR is 74 or start randomly climbing when im laying down doing nothing and my HR isn’t that high (postpartum bradycardia) and is showing much lower than that with a finger check. 

anyone have any tips on getting it to work right? I’ve cleaned it and charged it… 

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I have the charge 5

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