Heart rate graph not showing in app

[MandoNKW]

The heart rate graphs are on the website but not on the app on my iPhone.  What is going on?

[christekm1]

They took this feature away with the new app. One of the most disappointing changes to date,! Google has ruined Fitbit.

Sent from my iPad

[RiekoC]

Hello @MandoNKW 

I've seen several iOS user posts reporting the same issue. This seems like it might be a bug from the iOS Fitbit app update.

If it's any consolation, the fact that you're able to see the heart rate graph on the on-line website means that your data has been uploaded to your account on the Fitbit servers. So, there's no loss of your data.

I've reported this to the Fitbit team for escalation.

[Baltoscott]

@MandoNKW @christekm1 - I’m seeing HR graphs. What version of the app are you on? This is what I’ve got going for today on v4.06.

 

 

[Baltoscott]

Sorry, I guess you guys are talking about HR graphs for completed activities, right? Looks like we are only getting the summary description of the activity. The breakdown of zone minutes by type is missing as well.

 

[MandoNKW]

Yes, I was talking about heart rate graphs for exercise activities.  My Charge 5 auto recognizes when I start and finish road cycling but I do not see any heart rate data (graphs) on my iPhone.  I do see them on my laptop.

I wonder if the next version of the app will restore that functionality?