10-27-2024 02:53
10-27-2024 02:53
My Fitbit app changes my hourly activity target every time the clocks change. I yesterday my target was 14 hour between 10.00 am and midnight. Now after the clock change they reset themselves and I can’t change them back. The 14 hours selected are different on my Fitbit, and in the app (which itself says different times in 3 different places. And I can’t reset the app. Help!
10-27-2024 06:04
10-27-2024 06:04
I have the same issue
10-27-2024 11:05
10-27-2024 11:05
Hello @NewbieNov22 & @Dustyc24
This is a known issue with the Fitbit app that we have to deal with Daylight Savings time change twice a year. At this point, there isn't any troubleshooting that we can recommend.
Usually, the problem clears itself within a day. If you're still seeing this problem tomorrow, please let us know.
Rieko | N California USA MBG PE
10-27-2024 12:35
10-27-2024 12:35
Thank you, fingers crossed for tomorrow
10-28-2024 05:57
10-28-2024 05:57
One day later and as you said, back to normal. Thanks again
10-28-2024 10:30
10-28-2024 10:30
Hello @Dustyc24
Thank you for letting us know that everything is back to normal again.
Maybe one of these days, we won't have to deal with this issue twice a year. But I'm not holding my breath.
Rieko | N California USA MBG PE