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How can I retrieve my Charge 5 account?

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‎07-20-2023 18:38 - last edited on ‎07-28-2023 15:08 by Fitbit Moderator

‎07-20-2023 18:38 - last edited on ‎07-28-2023 15:08 by Fitbit Moderator

Updated my charge5 to Google and lost it can you retrieve it back fk for me please Kind Regards Jea


Can you retrieve my fitbit charge 5 account I nt from Google for me please 

Kin8 Regards

Jean Massey 

Moderator Edit: Clarified subject and merged replies

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‎07-21-2023 03:35

‎07-21-2023 03:35

Welcome to the Fitbit community, @AwaByrne65!

I'm not sure if I'm really on track with what you're asking for. If you've had your Fitbit account migrated to Google there's no way back. But that's not an issue. Just tap 'Continue with Google' on the Fitbit login page. Then enter your credentials for your Google account or select you Google account and you're done.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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