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How do I change the language of my Charge 5?

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‎07-22-2023 06:39 - last edited on ‎07-22-2023 07:45 by Fitbit Moderator

‎07-22-2023 06:39 - last edited on ‎07-22-2023 07:45 by Fitbit Moderator

Today my phone is only in Spanish - should be in English.  My online account shows English.  Why did this happen?  How do I change my phone back to English?  Thx.

Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-22-2023 07:44

‎07-22-2023 07:44

Hi there, @BiffMontrose. Welcome to the Fitbit Community Forums. 

Please note anything not related to the Fitbit app or Fitbit devices we cannot provide assistance as it would depend of the mobile phone you're using among other things. 

Nevertheless, if you're trying to change the language of your Charge 5, please see How do I change my language on Fitbit? 

Maria | Community Moderator, Fitbit


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Best Answer

‎07-23-2023 06:32

In response to MarreFitbit

‎07-23-2023 06:32

that link did not help at all.  The various suggestions were either not possible on the computer (language was greyed out - no change possible), on the FitBit device (I assume my Charge5) which does not have the FB icon to press to begin the sequence.  That said, this morning my phone offered a new screen - in English - permitting me to change the language which I did, and after logging in fresh - as though I'd never logged on before, it is magically reset.  Thanks for the reply but the canned response was no help at all.

 

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