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How do I change the time on my Charge 5?

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‎11-05-2023 07:50 - last edited on ‎11-05-2023 08:19 by Fitbit Moderator

‎11-05-2023 07:50 - last edited on ‎11-05-2023 08:19 by Fitbit Moderator

I cant figure out how to change my time. HELP


Moderator Edit: Clarified subject

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‎11-05-2023 08:25

‎11-05-2023 08:25

Hi there, @lauriy. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Charge 5 is showing the wrong time. I'll be glad to help you!

As a first approach, keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? 

If none of the above works for you, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎11-05-2023 08:25

‎11-05-2023 08:25

Hi there, @lauriy. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Charge 5 is showing the wrong time. I'll be glad to help you!

As a first approach, keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? 

If none of the above works for you, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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