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How do I find the serial number of my Charge 5?

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‎11-05-2024 10:13 - last edited on ‎11-07-2024 07:15 by Fitbit Moderator

‎11-05-2024 10:13 - last edited on ‎11-07-2024 07:15 by Fitbit Moderator

I do not know how to find the imei or serial number and threw away the box.  How can I find it?


Moderator Edit: Clarified subject

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‎11-05-2024 11:32 - edited ‎11-05-2024 11:33

‎11-05-2024 11:32 - edited ‎11-05-2024 11:33

@cpeas   Please see the directions I recently posted in this thread.  Your web browser might just show fitbit.com as the URL.  Tap on it to see the full, detailed URL that has the 12 letters and numbers.  I just tried it and it still works.  The web dashboard is shut down, but you can still get to some of your account pages.

Your Charge 5 doesn't have an IMEI number.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

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2 REPLIES 2

‎11-05-2024 11:32 - edited ‎11-05-2024 11:33

‎11-05-2024 11:32 - edited ‎11-05-2024 11:33

@cpeas   Please see the directions I recently posted in this thread.  Your web browser might just show fitbit.com as the URL.  Tap on it to see the full, detailed URL that has the 12 letters and numbers.  I just tried it and it still works.  The web dashboard is shut down, but you can still get to some of your account pages.

Your Charge 5 doesn't have an IMEI number.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎11-05-2024 16:26

In response to LZeeW

‎11-05-2024 16:26

Thank you for the information. I think I found the serial number. So, this was very helpful.
Best Answer