01-17-2025
06:51
- last edited on
01-17-2025
11:27
by
MarreFitbit
01-17-2025
06:51
- last edited on
01-17-2025
11:27
by
MarreFitbit
I lost my Fitbit in a snowstorm - I can't locate the device because the battery is dead. How do I deactive the device from my FitBit app and data?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
Best Answer01-17-2025 10:17
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-17-2025 10:17
Hello @jemorales1
So sorry to see that you lost your Charge 5 in a snowstorm.
What you can do at this point is remove the Charge 5 from your Fitbit app:
Rieko | N California USA MBG PE
01-17-2025 10:17
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-17-2025 10:17
Hello @jemorales1
So sorry to see that you lost your Charge 5 in a snowstorm.
What you can do at this point is remove the Charge 5 from your Fitbit app:
Rieko | N California USA MBG PE