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How do I obtain an extended warranty for Charge 5?

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‎04-24-2023 21:31 - last edited on ‎04-25-2023 09:37 by Fitbit Moderator

‎04-24-2023 21:31 - last edited on ‎04-25-2023 09:37 by Fitbit Moderator

How do I obtain an extended warranty with my Charge 5 and also, how do I register my new Fitbit watch?

 

Moderator Edit: Clarified subject

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‎04-25-2023 09:42 - last edited on ‎05-14-2024 03:06 by Fitbit Moderator

‎04-25-2023 09:42 - last edited on ‎05-14-2024 03:06 by Fitbit Moderator

Hi there, @ElizabethK123.

I've moved your post to a new thread so we can keep the forums organized. Thanks for your question and let me explain the Fitbit Protection Plan is available for select devices in the United States. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. To learn more about it, let me recommend checking this help article.

I noticed you've contacted our Support team, so please keep an open communication with them. I'm sure they'll continue helping you with your questions.

View best answer in original post

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3 REPLIES 3

‎04-25-2023 09:42 - last edited on ‎05-14-2024 03:06 by Fitbit Moderator

‎04-25-2023 09:42 - last edited on ‎05-14-2024 03:06 by Fitbit Moderator

Hi there, @ElizabethK123.

I've moved your post to a new thread so we can keep the forums organized. Thanks for your question and let me explain the Fitbit Protection Plan is available for select devices in the United States. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. To learn more about it, let me recommend checking this help article.

I noticed you've contacted our Support team, so please keep an open communication with them. I'm sure they'll continue helping you with your questions.

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0 Votes

‎04-30-2023 10:26

In response to LizzyFitbit

‎04-30-2023 10:26

Thank you so much for this information and I appreciate your assistance!

Best Answer

‎05-01-2023 09:14 - last edited on ‎05-14-2024 03:09 by Fitbit Moderator

In response to ElizabethK123

‎05-01-2023 09:14 - last edited on ‎05-14-2024 03:09 by Fitbit Moderator

Hi there, @ElizabethK123.

You're very welcome! I'm glad the information was useful for you and I'm going to mark my post as the Best Answer to help other members visiting the forums.

By the way, let me invite you to visit our Health & Wellness board where you can make new friends, create topics and find motivation to reach your goals. Happy stepping!

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