How do I transfer data from my old Charge 4 to my Charge 5?

[Susanhunt205]

I have bought a new Fitbit charge 5,how do I change data from my charge 4 please?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Susanhunt205. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post, I will be glad to help you! 

To properly set up your Charge 5 on the same Fitbit account you have your Charge 4 and avoid losing your history data, please follow the steps below:

1. Tap the Today tab > Then tap Devices.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

Nevertheless, please keep in mind that you can't connect multiple devices that use the Fitbit Gallery to one account. For Fitbit Charge series, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense series, Fitbit Versa series, and Google Pixel Watch series, only connect one of these devices to your account at a time.