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How do I turn off Radio app notifications on my Charge 5?

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When listening to a radio-app on my xioma 12 (android), my fitbit charge5 vibrates with every song (and I then get to see the group and song) The notifications are turned off in the settings of the radio app. I still want to receive notifications from certain apps, but not from radio apps. Can I try something else?

Moderator Edit: Clarified subject

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Hi there, @KatDeBl. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post, I will be glad to help you with this! 

Have you checked if the radio app notifications are also turned off in the Fitbit app? In order to turn off these notifications, with your Fitbit device nearby, tap the Today tab, and then tap the devices icon > your device > Tap Notifications or App Notifications and go to Radio app and you'll see the option to disable this feature. 

If the issue persists, please restart your Charge 5, force quit the Fitbit app and reboot your phone. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @KatDeBl. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post, I will be glad to help you with this! 

Have you checked if the radio app notifications are also turned off in the Fitbit app? In order to turn off these notifications, with your Fitbit device nearby, tap the Today tab, and then tap the devices icon > your device > Tap Notifications or App Notifications and go to Radio app and you'll see the option to disable this feature. 

If the issue persists, please restart your Charge 5, force quit the Fitbit app and reboot your phone. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Thanks! 

In AppNotifications, the radio app was already disabled, but in grey color because mirroring is on, so maybe this was the problem? I also did a restart on my charge5. I'm trying out now, but so far so good.

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@KatDeBl I'm glad to hear that the issue is solved now. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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