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How do you get help re Charge 5 ?

ANSWERED

‎04-03-2025 06:28

‎04-03-2025 06:28

Hi, I am kind of new here but already I can see that folks post problems and there is no real support answer from the makers... What is the way to get direct help? Has anyone done it ? I am guessing there would be an annoying AI 'dissuade gate' - what is the best way to go through? 

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‎04-03-2025 06:34

‎04-03-2025 06:34

@chasfit   This is a moderated user to user help site, not tech support.  Please contact Support for true tech support.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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3 REPLIES 3

‎04-03-2025 06:34

‎04-03-2025 06:34

@chasfit   This is a moderated user to user help site, not tech support.  Please contact Support for true tech support.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎04-03-2025 07:06

In response to LZeeW

‎04-03-2025 07:06

Will do, many thanks.

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‎04-08-2025 06:39

In response to chasfit

‎04-08-2025 06:39

So somewhat unsurprisingly - I got nowhere with support.

It aske for my details and then said - 'Chat support is currently not available'

Does anyone have experience with this - is it worth trying ?

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