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How to change the date on my Charge 5?

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‎12-13-2023 05:10 - last edited on ‎12-13-2023 10:23 by Fitbit Moderator

‎12-13-2023 05:10 - last edited on ‎12-13-2023 10:23 by Fitbit Moderator

How do I change the date on my Charge 5. It aldso won't sync. Any ideas please?

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‎12-13-2023 10:22

‎12-13-2023 10:22

Hi there @ChrisDol, welcome to the Fitbit Community. 

Keep in mind that your mobile app determines the date and time on your device. This implies that you must use the app to make the adjustment. You may fix your Charge 5 by following these instructions if it's not syncing correctly.

After that, please refer to this page (How do I change the time on my Fitbit device?) to adjust the timezone and get it to the correct date.

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3 REPLIES 3

‎12-13-2023 10:22

‎12-13-2023 10:22

Hi there @ChrisDol, welcome to the Fitbit Community. 

Keep in mind that your mobile app determines the date and time on your device. This implies that you must use the app to make the adjustment. You may fix your Charge 5 by following these instructions if it's not syncing correctly.

After that, please refer to this page (How do I change the time on my Fitbit device?) to adjust the timezone and get it to the correct date.

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‎12-18-2023 08:09

In response to EstuardoFitbit

‎12-18-2023 08:09

Thank you. It worked! 

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‎12-18-2023 10:37

In response to ChrisDol

‎12-18-2023 10:37

Hi @ChrisDol, I'm glad we were able to help you out!

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