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How to stop display of iPhone use Charge 5

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‎01-21-2023 10:22 - last edited on ‎01-26-2023 08:34 by Moderator Alum

‎01-21-2023 10:22 - last edited on ‎01-26-2023 08:34 by Moderator Alum

Charge 5, displays a phone call and each time it displays it causes an interference on the phone call. I am missing portions of the f conversation. Is there a way to stop the display?

 

 

Moderator edit: subject updated for clarity

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‎01-26-2023 08:34 - last edited on ‎12-26-2024 08:55 by Fitbit Moderator

‎01-26-2023 08:34 - last edited on ‎12-26-2024 08:55 by Fitbit Moderator

Welcome to the Fitbit Community forums, @DSR2928. 

I appreciate the information provided about this inconvenience with the Charge 5. 

Could you please confirm if you're receiving a specific type of notification when you're on a call? Or let me know if you're referring to regular notifications, like Whatspp, SMS. 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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‎01-26-2023 09:24

In response to DavideFitbit

‎01-26-2023 09:24

I figured out that if I turn the notification off in the app, it stopped. With the notifications on, it would come up on my Fitbit that I had a call and it would notify me over and over while I was talking on the phone. Each time the notification showed on Fitbit, it would interfere with the call.

Sent from my iPhone
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‎02-08-2023 10:06 - last edited on ‎12-26-2024 08:55 by Fitbit Moderator

In response to DSR2928

‎02-08-2023 10:06 - last edited on ‎12-26-2024 08:55 by Fitbit Moderator

@DSR2928 Thanks for sharing this update! 

It's good to know that you were able to stop this notification by turning this setting off.  

Davide | Italian and English Community Moderator, Fitbit


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