01-23-2022
10:26
- last edited on
01-26-2022
08:28
by
DavideFitbit
01-23-2022
10:26
- last edited on
01-26-2022
08:28
by
DavideFitbit
I recieved my Fitbit on Christmas. It says the device its self was updated September 21,2021. Can someone please help me
Moderator edit: subject updated for clarity
01-26-2022 08:28
01-26-2022 08:28
Hi, thank you for sharing your inquiry about the Charge 5, @Tara7217.
You can see the currently firmware version of your device by tapping on your profile picture at the top of the dashboard on your app > Then tap on Charge 5 > You'll see at the top of the screen the last time you synced, the firmware version and the battery level.
Keep in mind the last firmware version that was released for the Charge 5 is the 1.49.11, so if you have this version there's nothing to worry about; you will see a red banner on your dashboard indicating when a new update is available. Here you can find more information about firmware updates that have been released.
I can see that you have received additional information from other users in a different thread on how to update your device if and update is available. Let me know if you have other questions.
See you around.