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I can’t install apps from the website Charge 5

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‎05-19-2022 11:25 - last edited on ‎05-20-2022 12:45 by Moderator Alum

‎05-19-2022 11:25 - last edited on ‎05-20-2022 12:45 by Moderator Alum

I Fitbit is up-to-date. But I can’t install apps from the website

 

 


Moderator edit: subject updated for clarity

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‎05-20-2022 12:45 - last edited on ‎08-27-2024 13:00 by Fitbit Moderator

‎05-20-2022 12:45 - last edited on ‎08-27-2024 13:00 by Fitbit Moderator

Hi, it's good to see you around in the Community for the first time, @Aiden_urquhart. 

I appreciate the information that you've shared about this issue with your Charge 5. 

Before considering other options, could you please provide a few more details about this problem? Where exactly are you trying to download the apps from? Are you getting any specific error message? 

In the meantime, please make sure to follow the recommendations in this article to install and manage apps on your Fitbit device. 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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