I can't see my Charge 5 screen

[Monharp]

My Fitbit is charged, no damage to the screen but I can't see anything

Moderator Edit: Clarified subject

[gdio53]

@Monharp 

You can try to restart using the button on the charger cable, press 3 times as described in this post. 

If that doesn't work, you can try contacting support. 

How old is the device?  Is it still under warranty?

[1lilspark]

My screen has been going off/on since Saturday… app still working and still counting steps tried all the “fixes” listed here 

[Crewsue]

Me too! 

The screen went blank a couple of days ago. 
I’ve tried the fix.. pressing the button on the charger 3 times etc. But no joy. 
this is very strange. 
It is still recording my steps and vibrating when notifications come in on my phone. 
the screen is black. 
Does anyone have any ideas? 
I’ve only had it for 13 months. 

[gdio53]

@Crewsue 

Unfortunately, your device is out of warranty.

You can try contacting support  to see what they can do for you, but there may not be many options for you.