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I lost 7 hours of data today!

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At 6:30 this evening after charging my Fitbit it suddenly read 11:38 as the time and showed the steps and calories from earlier this morning. I reset the Fitbit and the time corrected but all my data from 11:38 this morning until 6:30 this evening is gone!

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Check if data is there on fitbit.com dashboard.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Looks like everything except my steps are on the dashboard. Thanks!

Sent from my iPhone
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Don't know why just steps would be missing, but fitbit.com dashboard generally accurately shows what is on the fitbit database when there might be a display problem on phone.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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