01-20-2022 16:37
01-20-2022 16:37
At 6:30 this evening after charging my Fitbit it suddenly read 11:38 as the time and showed the steps and calories from earlier this morning. I reset the Fitbit and the time corrected but all my data from 11:38 this morning until 6:30 this evening is gone!
Best Answer01-20-2022 16:52
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-20-2022 16:52
Check if data is there on fitbit.com dashboard.
Best Answer01-21-2022 02:39
01-21-2022 02:39
Best Answer01-21-2022 06:16
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-21-2022 06:16
Don't know why just steps would be missing, but fitbit.com dashboard generally accurately shows what is on the fitbit database when there might be a display problem on phone.
Best Answer