10-10-2021 02:30
10-10-2021 02:30
I've set my child up as a family member via my iphone, but it seems to want him to have a Fitbit Ace.
I want him to use my device and just switch between the 2 users.
Is this possible?
Answered! Go to the Best Answer.
10-10-2021
04:43
- last edited on
08-06-2024
12:25
by
MarreFitbit
10-10-2021
04:43
- last edited on
08-06-2024
12:25
by
MarreFitbit
Hello @martin691 and welcome to the Help forum. I can see from your profile that you are a new user, so let me explain. The Fitbit standard (adult) account has a web dashboard. Fitbit was entirely web based for several years before releasing a phone app. There are children's internet privacy laws that prevent them from having a standard account. A child can't have a standard account for the same reason they can't have a Facebook account. The Fitbit Ace and Family Account meet the internet privacy laws.
I'm sorry, but what you want to do isn't possible.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-10-2021
04:43
- last edited on
08-06-2024
12:25
by
MarreFitbit
10-10-2021
04:43
- last edited on
08-06-2024
12:25
by
MarreFitbit
Hello @martin691 and welcome to the Help forum. I can see from your profile that you are a new user, so let me explain. The Fitbit standard (adult) account has a web dashboard. Fitbit was entirely web based for several years before releasing a phone app. There are children's internet privacy laws that prevent them from having a standard account. A child can't have a standard account for the same reason they can't have a Facebook account. The Fitbit Ace and Family Account meet the internet privacy laws.
I'm sorry, but what you want to do isn't possible.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-10-2021 23:10
10-10-2021 23:10
It also is not easy for two users to use the same tracker @martin691