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Incorrect Calculation of Steps

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‎11-28-2021 21:41

‎11-28-2021 21:41

I have challenged my self to 12.5k steps a day, which has been easier on some days than on others. I have just checked my weekend steps and Saturday is missing steps when I know I completed the daily total. The total steps for Saturday shows 9994, when you add up the columns, I reach 9994 by 6PM and so the steps circled grey are not included? 

How do I make Fitbit recalculate the day?

 

Screenshot 2021-11-29 153708.png

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‎12-05-2021 12:53

‎12-05-2021 12:53

Hi @hillmanoholic,

 

You can't make your Fitbit recalculate steps from your end, you will have to contact Support directly.  Their link is at the bottom of the page.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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