help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Incorrect date

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-01-2022 04:18

‎01-01-2022 04:18

My Charge 5 advanced the date . The date just corrected itself. It was posting 2Jan when it is 1 Jan. It now reads correctly 1 Jan. How did this happen?

 

Best Answer
0 Votes
1 REPLY 1

‎01-01-2022 06:26

‎01-01-2022 06:26

Hi @Sweatheart  the date and time come from the devices we use to sync. It's possible your Charge 5 did a sync and the time corrected itself. Keep an eye on it to be sure, but it's probably fine now. Some people don't sync often enough and their devices show the wrong day or time. A sync usually puts it back to rights. If you develop a glitch, a restart of your Fitbit usually puts things right. A restart is similar to restarting your phone or computer and no data is lost.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer