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Inquiry about my sleep data on Charge 5 during my sleep

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Hi, anyone else had a night when their heart rate did not drop below their resting heart rate at all? - 0% ?! 

Thank you,

Ruth x 

Also intrigued if others’ sleeping heart rate goes up and down all the time, in a very ‘lively’, ‘staccato’ pattern. 

Moderator Edit: Clarified subject

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Hi there, @RuthDuffy. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the inconvenience with your heart rate and sleep data. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you have reported this matter to our Support Team and they already shared with you all the steps we could've also provided here, please note there's nothing left we in the community can suggest other than reaching out to our team again. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

We hope to get you back on track soon!

Maria | Community Moderator, Fitbit


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I thought I was asking ‘the community’ - just other people with a charge 5, that’s what I was aiming to do!

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Hi @RuthDuffy 

I've had nights where my heart rate at night doesn't go below my resting heart rate at all  or the % is very low. It used to bother me a bit since that data factors into our sleep score. But, I've come to accept that's one metric that we don't have much control over.

My nightly heart rate chart is also very "lively". But to me, that makes sense as we go through the various sleep stages, especially REM. A nightmare would surely get our hearts going. 

It could be that as we get ourselves more fit, we'll see better & more frequent % below our night time resting heart rate. Still, it's not easy to figure out how to actively improve that particular metric.

I am trying to be more consistent with doing daily meditations. You can check out the Coach tab in the Fitbit app for relaxing & breathing sessions. I believe there are some free ones available. 

Personally, my thought is that if you feel well rested in the morning & not groggy, then you should be okay. 

Rieko | N California USA MBG PE

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Thank you!
I agree with what you say, it’s just I don’t think I’ve ever had a 0% before, but I’m still standing! Hopefully it will be at least a little better in the next few nights!
Thanks again, you’re my mentor!
Ruth x

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You're so welcome, @RuthDuffy . It is rather disconcerting when we get that 0% score, like I did earlier this month. And, that wasn't the only time I've seen that score.

I am honored to have you consider me as a mentor. I'm just another Fitbit user who is here to help my fellow users. 

BTW, if you ever want to get my attention so I can help you with a question, you can type the @ followed by my name RiekoC. That will put my name in your post and I'll get a notification that you are calling out to me. 

Rieko | N California USA MBG PE

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Thank you! R x

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