Issues with Suica and iPass after upgrading to Google wallet

[RRRCheng]

1. Today I upgrade the Fitbit pay to google wallet, but only suica card in the google wallet, my ipass card lost, I lost my money.

2. Language Taiwan google錢包 is mistake (google 地圖）

Moderator Edit: Clarified subject

[frankbascio]

I experienced this same issue this morning. I am in Taiwan, this is on a Charge 6 working with a virtual IPass card.

Specifically it indicated that existing transit cards would remain on device.

But once the process completed all transit cards were removed and I'm unable to add a iPass back to the device, giving me the error I've "exceeded the card download limit"

I contacted IPass and they indicated that Google needed to fix the issue because the old IPass was still registered to the FitBit Wallet and needs to be moved to Google Wallet.

[LizzyFitbit]

Welcome to the forums, @RRRCheng and @frankbascio.

Thanks for taking the time to report these issues, and sharing screenshots of the error messages. I understand your concern and I'm sorry that you're going through this experience. I'd like to get you connected with our Support team; however, it seems that you already have a case created with them. I'm sure they'll continue helping you, so please make sure to reply back to them if you have more questions about your case.

[frankbascio]

I have been in contact with support, but there has been no feedback and this issue still continues. I am unable to gain access to the virtual iPass or the funds that are contained on it.