Just to inform that calorie tracking is very laggy Charge 5

[Melmiik]

When accesing calory tracker and adding some quick calories they usually won't be seen on the screen nor noted by the calculator. Going back and forth with the tracker and main screen sometimes fix the problem, but sometimes it requires multiple opening and closing of the fit bit app. During my day at some point the added calories show correctly. After that the problem continues if you try to add for example lunch or dinner calories. So i just end up editing the existing calory panel and change it to "anytime"...  

I'm using android device. 

I hope this is noted and managed in the future updates. Probably not a difficult one fix. 

Moderator edit: subject updated for clarity

[DavideFitbit]

Welcome to the Community forums, @Melmiik. 

Thank you for sharing that you've having this inconvenience with your Charge 5 device and that you already tried a few troubleshooting steps. 

If you haven't done so already, please make sure to complete the 3 pulse restart procedure. If you continue to experience the same problem, please try these additional steps that have been useful for other users:  

1. Please sync your device in the Fitbit app. 
2. If you  can't sync:
   • Remove the device in the Fitbit app.
   • Uninstall and reinstall the Fitbit app.
   • Set up the device again.
3. If you're still not seeing your calories, please try changing the clock face as well and check if you're able to see anything on the display. 

In case the calories are being shown on your device, but not on the Fitbit app, please try the following steps as well: 

• Log out from the app.
• Clear Cache for the Fitbit app on your phone's settings (Settings > Apps > Fitbit app > Storage > Clear cache)
• Restart your phone. 
• Log back in to check if you're able to see the information. 
• Uninstall and reinstall the app. 

Hope this helps, I'll be around.