05-11-2022
07:47
- last edited on
05-12-2022
11:28
by
DavideFitbit
05-11-2022
07:47
- last edited on
05-12-2022
11:28
by
DavideFitbit
My Charge 5 suddenly started vibrating really loud each time I get a notification, like something is rattling on the inside. I've tried adjusting the vibration settings and restarting the device, but it continues to vibrate loudly. Nothing on the outside is loose.
Moderator edit: subject updated for clarity
05-12-2022 11:27
05-12-2022 11:27
Hi, welcome to the Community forums, @ajinge200.
I appreciate the information provided about what you're experiencing with your Charge 5 and the steps that you already tried.
That seems a bit strange, in this case it's usually recommended to try adjusting the vibration settings or restarting the device using the charging cable. However, if you already tried these steps, as you mentioned earlier, I do recommend that you get in touch with the Customer Support team for further assistance with this. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
See you around.