Migrated to google and now my Charge 5 is stuck on yesterday's date and won't sync

[Katem44]

I have tried everything to re-sync my charge 5 since doing the migration to google and nothing works. The app still shows yesterday's info and date and it won't sync properly. Incredibly frustrating. 

[Gr4ndp4]

Hi, @Katem44, welcome to the community, have you reviewed Why won't my Fitbit device sync? - Fitbit Help Center?

Let us know how you get on by posting here again.

Cheers

[Katem44]

Yes, tried it all. Watched videos, erased everything, reloaded multiple
times, and now it still won't sync and my fitbit says January 1. So angry
that I did the Google migration. It all started after that.

[Gr4ndp4]

Hi, @Katem44 , can you please let us know the make, model & OS of your phone? You may like to check this article - Fitbit Supported Devices 

Cheers

[Katem44]

Samsung Galaxy 23

[Gr4ndp4]

Hi, @Katem44 , you should contact "Customer Support" 

Cheers