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Misleading premium promotion

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‎11-30-2022 17:34

‎11-30-2022 17:34

I bought a fitbit yesterday, and premium membership said "free for 6 months", so I clicked activate, since it clearly said "$0 for 6 months". Now I am being charged 15 dollars? What kind of scam is this? It should not say free for 6 months if you intend to charge me from day 1!!! I want a refund

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‎12-01-2022 03:58 - last edited on ‎09-05-2024 12:06 by Fitbit Moderator

‎12-01-2022 03:58 - last edited on ‎09-05-2024 12:06 by Fitbit Moderator

@Lordz Sad to hear that your first experiences with Fitbit haven't been very positive. Concerning your activation of the Fitbit Premium Trial there seems to have been something gone totally wrong. To clear the situation, I'd suggest contacting Fitbit Support:

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2, Pixel 4a, Pixel 7
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