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Missing 1/2 of rides

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‎12-02-2021 08:06

‎12-02-2021 08:06

If I bike to the grocery, spend a few minutes inside, and then ride home, my Charge 5 still thinks I'm riding, so I pause, finish, & done, but then only the first half of the mileage is recorded. What's up with that?

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‎12-02-2021 17:31

‎12-02-2021 17:31

Do you ever un-pause @Crankaway 

I know if the unit is paused to long, it turns the bike off. 

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‎12-07-2021 10:58

In response to Rich_Laue

‎12-07-2021 10:58

Hi Rich,

 

That's the thing, I don't pause it!  When I check at the store, it's still running/counting time.  And when I get home as well.  It just doesn't record all the mileage.  I'm moving the whole time I'm in the store, and other GPS apps are able to track that movement (you should see the squiggle!).

 

Is there a way to un-unpause, or something?  What do I need to do here?

 

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