My Charge 5 died and tried to get back to charge 3

[Marcel50cc]

A few days ago my Charge 5 display changed colour.

It was not as bright as before.

I did not think it was a big deal , but a day later no more display.

So I  did restart my Fitbit , and the display came back , but still not as before.

I changed clock face , but stil no bright screen.

The next day no display again , and I was not able to get it back.

It was still conected to my phone , and sending details , but also that stopped a day later.

Now I have a dead charge 5 , so I thought for now go back to my charge 3 for the time being.

And what do you think , also no display.

Tried to reset , but nothing helped 😕 

Light is blinking,  and it is vibrating,  but that's all. 

Tried to change clock face , but for that I need to connect it to my phone , so I did try that .

So disconnected my charge 5 frome my phone that was not working anyway,  and search with Bluetooth for my Charge 3.

He did find , but I need to give in a code.

But how can I do that when the display is not working. 

Now I  have nothing I can use.

Is there any way i can connect without having display 😫. 

Moderator edit: format

[DavideFitbit]

Hi, welcome to the Fitbit Community forums, @Marcel50cc. 

Thanks for taking the time to share all of these details about the issue you're experiencing with your Charge 5 and that you already tried a few troubleshooting steps. 

Since you already tried the recommended steps in the forums to resolve display issues, I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Please keep an eye on your inbox. 

Have a good day.