06-10-2024
04:52
- last edited on
06-10-2024
10:59
by
AndreaFitbit
06-10-2024
04:52
- last edited on
06-10-2024
10:59
by
AndreaFitbit
Joining the multitudes of folks on here who are having issues with their Charge 5 after getting it wet. I have had the same experience. Went fishing, and my Charge 5 got wet for maybe 10 sec at most. Now when I charge it, I can get to 100%, but I lose 1% of that charge every 5 minutes. I'm incredibly disappointed. Seems like false advertising.
Moderator Edit: Clarified subject and word choice.
06-10-2024 11:11
06-10-2024 11:11
Hello @mainer-me
When my Charge 5 started having rapid battery drain, I restarted and recharged my device multiple times over several days. As soon as I noticed the battery% had a big drop, I restarted my device then put it on the charger, often doing this multiple times in a day. This process eventually got my Charge 5 "unstuck" and the battery life went back to lasting 6-7 days. Although there's no guarantee that this will work, it might be worth a try.
Rieko | N California USA MBG PE
06-10-2024 11:12 - edited 06-10-2024 11:13
06-10-2024 11:12 - edited 06-10-2024 11:13
Welcome to the Fitbit Community, @mainer-me. I'll be glad to assist with your Charge 5 water resistance query.
I understand how frustrating this could be and noticed that you already got in touch with our team and got help.
Thanks for your advise @RiekoC.
Have a nice day.
06-11-2024 06:11
06-11-2024 06:11