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My Charge 5 is not tracking my health metrics

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‎06-02-2022 07:21 - last edited on ‎06-02-2022 19:19 by Fitbit Moderator

‎06-02-2022 07:21 - last edited on ‎06-02-2022 19:19 by Fitbit Moderator

Hi for 3 days no data has been showing on my fit bit 5..no sleep data or health data...anyone have the same issue 

 

Moderator edit: updated subject for clarity

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‎06-02-2022 19:18

‎06-02-2022 19:18

Thank you for visiting the Fitbit Community, @Pitpat4981.

 

I’m sorry to hear about the issues you experienced with your Fitbit Charge 5.

 

Since sleep stages is essential to get your health metrics, I would recommend visiting this article, open the menu "Why don't I see sleep stages today?" and follow the instructions.

 

In addition, you can restart your Tracker by following these steps.

 

Hope this helps.

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