help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Charge 5’s Screen is Just Black

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-25-2023 03:42

‎10-25-2023 03:42

I tap on it, nothing, charge it, still nothing. I do the reboot thing with the charger, again, nothing. I would try to change the face, only it’s not connected to my phone and still can’t. Even worse, the warranty ended just three days ago. Anything that might fix it?

https://9apps.ooo/
Best Answer
0 Votes
3 REPLIES 3

‎10-25-2023 05:07

‎10-25-2023 05:07

Mine did the same about an hour ago too. I'm looking for the same answers. 

Best Answer

‎10-25-2023 05:52

‎10-25-2023 05:52

Mine has been dead for months. It may work on occasion, but shortly thereafter it stops working. Can't wake it.

It seems to have started after google got involved.

Best Answer
0 Votes

‎11-03-2023 06:42

‎11-03-2023 06:42

This happened to me too, I haven't found a way to fix it. Support will tell you to charge it and use the lil button on the charger to reset it. Nothing works! Don't disconnect it from your bluetooth though, there's now way to get it back since the screen is dead.

Best Answer