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My Charge 5 stopped recording heartbeats, green light not blinking anymoreight

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‎09-23-2022 00:00

‎09-23-2022 00:00

I received a Charge 5 as a present, it had issues since the beginning not always receiving notifications. I went to the shop and they replaced. I have been using my new Charge 5 for 18 days, included today, but during the last 3 days it did not record any heartbeat. I tried to restart the device following the instructions, pushing 3 times at 1 s distance the button on the charger cable while connected, but it is still not working.

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‎09-23-2022 07:27

‎09-23-2022 07:27

In the Settings app, you can turn Heart Rate off and on.  Make sure you have not accidentally turned that off.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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