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My Fitbit Charge 5 suddenly stopped working and not pairing again with my phone

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‎09-15-2024 04:12

‎09-15-2024 04:12

My Fitbit charge 5 suddenly stopped working and is showing white cross with a red circle. Tried to recharge it and restart it but no luck. Followed some restart procedure and unpaired it with phone. Tried restarting it again but now it's not getting paired with the phone. Bluetooth is not able to recognize the device.

What can I do to restart it? Any Fitbit customer care no. or email id to ask for support?

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‎09-15-2024 11:53

‎09-15-2024 11:53

Hello @SK_168 

It seems like you've tried the recommended troubleshooting without success.

Here's the link to contact Support (<-- click link). Complete the prompts until you get the option to chat or call.

Rieko | N California USA MBG PE

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