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My Master and Visa cards are no working with Fitbit pay using Charge 5

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‎01-06-2024 08:47 - last edited on ‎01-07-2024 10:27 by Fitbit Moderator

‎01-06-2024 08:47 - last edited on ‎01-07-2024 10:27 by Fitbit Moderator

Master and Visa card are no longer working with Fitbit pay.   Is there any update information when this issue will be fixed or is it my Charge 5?  I'm so ready to switch to Apple!

 

Moderator edit: edited title to clarity.

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‎01-07-2024 10:29

‎01-07-2024 10:29

Hi there, @wantabemirthful Welcome to the community forums.

I appreciate your post in regards to the cards accepted by Fitbit Pay using your Charge 5.

I was able to confirm you contacted support and they were able to provide you with a solution, if you have any other questions or concerns, my best recommendation would be to contact them.

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