Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My active minutes make no sense

Replies are disabled for this topic. Start a new one or visit our Help Center.

My Charge 5 is showing 305 active minutes, but the heart rate numbers and calorie burn are much lower. The photo of the heart rate screen seems accurate. I didn’t work out today. But the photo of the active minutes shows completely different numbers. This is both in the app and on my device. Any idea what’s up?

IMG_2380.jpeg

IMG_2379.jpeg

Best Answer
0 Votes
1 REPLY 1

Weird, it just reset to the right active minutes (10), and then when it next synced with the app it was back to 305. Guess it’s an app issue. 

Best Answer
0 Votes