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My charge 5 suddenly got switched off and after trying to press the butto on the charger 3 timesp

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‎05-13-2022 23:00

‎05-13-2022 23:00

charge 5 suddenly got switched off and after  pressing the button on the charger 3 times, appeared a circle with cross in it. It got stuck there . Any help?

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‎05-14-2022 06:13

‎05-14-2022 06:13

Hello @Goverdhan 

Maybe this article can help here: https://www.myhealthyapple.com/how-to-fix-a-fitbit-that-shows-a-red-x-with-message-data-not-cleared/

😃 Please let me know if this helped 

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