After multiple complaints to Customer Service, with NO response, I am NO LONGER a Fitbit customer. I have canceled my $79.99 subscription. My Charge 5 Battery Life used to last 6 to 7 days, but now, I'm lucky to get 10 hours out of it. Many times, I'll charge it overnight, just to find out the next morning that it didn't charge at all. Customer Service does not exist, so I'm taking my money elsewhere. Good luck to everyone who's having the same problems.
Moderator's action: Clarified subject
