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My heart rate is always "out of range"-Charge 5

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‎07-18-2022 21:01 - last edited on ‎07-19-2022 17:41 by Fitbit Moderator

‎07-18-2022 21:01 - last edited on ‎07-19-2022 17:41 by Fitbit Moderator

When I click on the graph of my heart rate history for the day to get a timestamp and the HR value it always displays in the bubble "out of range". Why?

 

Moderator edit: updated subject for clarity

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‎07-19-2022 17:39

‎07-19-2022 17:39

It's great to see you in the Fitbit Community, @sjds.

 

Thank you for your question about the message you see on your heart-rate graph.

 

I would recommend checking this response provided by @WavyDavey.

 

If this is not related to your question, please share an image of the message on your Fitbit app.

 

Have a nice day.

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